Claims

The prompt and proper reporting of all losses is the key to effective loss adjustment and the ultimate success of your insurance program. All claims are to be reported directly to Zurich North American.

A claim can be reported 24 hours a day, 7 days a week in any of the following manners:
• Call Toll: Free #: 1-888-680-8005
• Email: program.claims@zurichna.com
• Fax : 1-402-963-5329
When a claim is reported by phone, a written loss report is required to be sent to Zurich's home office at 13810 First National Bank Prkwy Omaha, NE 68154 within 24 hours. If you have previously reported a loss and have additional information to send directly to the carrier, then please fax it to 1-402-963-5270 referencing your claim number.
 
Claim Reporting Forms
PDF Version
Word Version
 
BizChoice Claims Service Team
Sandy Quiett, Claims Manager- sandraq@paulhanson.com
Nichole Williams, Claims Assistant- nicholew@paulhanson.com

Toll Free Phone Number (800) 852-1968

Our office hours are 7:00 am to 5:30 pm PST for your convenience. We strive to work diligently on claims when they occur and to provide the highest level of quality service to you and your staff. Please feel free to contact us if you should have any questions.