Claim Reporting Procedure

The prompt and proper reporting of all losses is the key to effective loss adjustment and the ultimate success of your insurance program. All claims are to be reported directly to  Zurich North American.

A claim can be reported 24 hours a day, 7 days a week in any of the following manners:

•  Call Toll:  Free #:  1-888-680-8005
•  Email: program.claims@zurichna.com
•  Fax : 1-402-963-5329

When a claim is reported by phone, a written loss report is required to be sent to their home office within 24 hours. If you have previously reported a loss and have additional information to send directly to the carrier, then please fax it to 1-402-963-5270 referencing your claim number.

Claim Reporting Forms

BizChoice Claims Service Team

Sandy Quiett, Claims Manager- sandraq@paulhanson.com
Nichole Williams, Claims Assistant- nicholew@paulhanson.com

Toll Free Phone Number (800) 852-1968

Our office hours are 7:00 am to 5:30 pm PST for your convenience.  We strive to work diligently on claims when they occur and to provide the highest level of quality service to you and your staff.  Please feel free to contact us if you should have any questions.